1. You can expect to receive a confirmation email within 10 minutes with tour voucher, meeting instructions, and receipt. (Check your SPAM folder if you don't see it.)

2. Keep an eye out for a $10/person coupon in your email, valid for bookings with sister companies in Juneau and Ketchikan!

In the event your cruise ship is late, delayed, or doesn't make it into port we always issue a full refund for the tour. Changes or cancellations are allowed up to 14 days prior to the tour departure with absolutely no penalty. 'Flex Cancel' allows cancellations and refunds up to 24-hours before the tour!